dhb88 Q&A Centre

After opening your first account at dhb88, simply deposit a minimum of ৳300 and the welcome bonus is added to your account automatically. No separate code is needed. You will receive a bonus of 120% of your total deposit — up to a maximum of ৳10,000. For example, if you deposit ৳1,000 you will receive a ৳1,200 bonus and your total balance will be ৳2,200.

The wagering requirement for the dhb88 welcome bonus is 20x, and this is calculated on the bonus amount only — not on the deposit. For example, if you receive a ৳1,200 bonus, you will need to place a total of ৳24,000 in bets before withdrawing (1,200 × 20).

No, the welcome bonus can only be received once per player. Each account has only one first deposit, so this bonus is also a one-time offer. Attempting to claim the bonus by opening a new account may result in that account being cancelled.

Yes, if you wish to cancel the bonus before completing the wagering requirement, let the support team know via live chat. Once the bonus is cancelled, any winnings associated with the bonus will be removed from the account, but your original deposit amount will remain intact.

Yes, the bonus has a set expiry period. If the wagering requirement is not completed within the specified time, the bonus will expire automatically. So once you receive the bonus, play regularly and complete the conditions on time.

dhb88 uses SSL encryption technology to protect all members' data. Your name, identity document details, and payment data are sent through encrypted channels, making them unreadable to third parties. As a safe and reliable platform, dhb88 treats user privacy as its highest priority.

No dhb88 staff member will ever ask for your bKash, Nagad, or Rocket PIN or OTP. If anyone asks for this information — by phone, chat, or email — it is certainly a fraud attempt. Ignore them directly and inform our support team.

If you suspect someone has accessed your account without authorisation, change your password immediately and contact us via live chat or at [email protected]. Our team will quickly review your account and take the necessary action.

Always check the browser address bar to confirm you are on dhb88.lat. Fake sites typically use extra hyphens, numbers, or different extensions (.com, .net, .xyz) in the domain. Save the site as a bookmark in your browser and avoid logging in from social media or unfamiliar links.

A strong password should have at least 8-12 characters and include uppercase and lowercase letters, numbers, and special characters ($, @, !). Do not use your own name, date of birth, or simple passwords like "123456". Do not use your dhb88 password on any other site.

Yes, dhb88's live casino is fully mobile-friendly. On any Android or iOS smartphone, just open your browser, go to the site, and you can play live baccarat, roulette, Teen Patti, and all other table games. A complete experience is available without downloading any separate app.

In baccarat, you can place a bet on any one of three options — Player, Banker, or Tie. The dealer gives two cards each to both sides; the side whose total points are closest to 9 wins. 10s and face cards are worth zero, and other cards are worth their face value. Under certain conditions, a third card may be drawn.

They are two separate games. Teen Patti uses three cards to form a hand and the player with the best hand wins — it is similar to poker. In Andar Bahar, the dealer reveals one card and you bet on whether a card of the same value will appear on the Andar or Bahar side — it is a simple and fast-paced game.

There are essentially two types of bets in roulette — inside bets (specific numbers or small number groups; higher payout) and outside bets (red/black, odd/even, 1-18 or 19-36; comparatively lower risk). European roulette has one zero (0), and American roulette has two (0 and 00). European roulette is generally more suitable for beginners.

The minimum withdrawal amount at dhb88 is ৳800. This limit applies whether you use bKash, Nagad, or Rocket. Withdrawal requests for less than this amount cannot be processed.

No. dhb88 processes withdrawal requests seven days a week, twenty-four hours a day. Requests submitted at night or on holidays are typically completed within 10 to 45 minutes, just as they are at any other time.

It is normal for a withdrawal request to show "Pending" for a short while after it is submitted. Processing is usually completed within 10-45 minutes. If it takes longer than that, share your request details in our live chat and our team will look into it promptly.

No. For security reasons, withdrawals can only be made to a bKash, Nagad, or Rocket number registered in the account holder's own name. Withdrawal requests to a third party's wallet are not accepted. This is done to protect your funds.

dhb88 currently supports transactions through three methods: bKash, Nagad and Rocket (Rocket is Dutch-Bangla Bank's mobile wallet service). The minimum deposit is ৳300 and the minimum withdrawal is ৳800. The same rules apply for all three methods.